Rewarding Design Evolution

To design is to push away from stagnation – to dig deep, discover, learn, listen, think, iterate, adapt and evolve. It’s why, within the ever-evolving landscape of design, innovation remains at the forefront of creative exploration. It sees each passing year bring with it a wave of fresh ideas that push the boundaries of what’s possible, even within spaces and around products that were seemingly tried and true.

In other words, to design is to rally against the common cliché of; if it ain’t broke, don’t fix it. It’s to take action to make good things better, as much as it is to push boundaries in unforeseen ways in unlikely places. While the Australian Good Design Awards recognises both, this article explores projects and products that have been rewarded time and time again as they progress.

These designs have embraced change, adapted to new challenges and redefined their nuanced spaces with each iteration. Delve into the fascinating realm of design evolution as we follow the iterative journeys of two incredible products.

Iteration is an integral part of the design process. Image: Generated with AI after multiple prompt iterations

XBOX

Microsoft Device Design Team

First introduced to the gaming world in 2001, the Xbox encompasses a renowned line of video game consoles and associated gaming services developed by Microsoft. Over the past 20-odd years, multiple generations of consoles have come and gone, including the Xbox, Xbox 360, Xbox One, and the latest Xbox Series X and Series S.

Microsoft has leant on a rich history of innovation and a strong focus on both hardware and software with every Xbox iteration. Normalising built-in hard drives, embracing online multiplayer, integrating multimedia experiences and offering 4K console gaming experiences are all innovations that have helped shape the way millions of gamers around the world enjoy interactive entertainment.

Xbox One S 

2017 Good Design Award Gold Winner

Xbox One S. Image: Microsoft

The Xbox One S was the first gaming console of Microsoft’s to be entered into the Australian Good Design Awards. Marked as the “ultimate gaming and entertainment system” in the eighth generation of gaming consoles, the Xbox One S was capable of 4K HD Blu-ray and video streaming, High Dynamic Range and was 40% smaller than the original Xbox One.

Through an innovative design approach and a complex injection moulding process, the primary housing enclosure was moulded out of one seamless, unibody part. This not only reduced product cost, it also reduced assembly time, increased product quality by removing part breaks and created an iconic, beautiful design. The Xbox One S and Wireless controller have been designed for years of reliable, maintenance free use. In addition, at end of life, all components are labelled for recycling.

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Xbox Series X

2021 Good Design Award Gold Winner

Xbox Series X. Image: Microsoft

The Xbox Series X was dubbed by Microsoft as the “most powerful next-generation [ninth] console” that empowers developers to deliver on their creative visions and dreams. Implementing a processor that was far more powerful than anything the team had worked on previously, the Series X delivered a new level of fidelity, immediacy, precision and accuracy never before seen in console gaming.

Its nuanced form is a direct result of collaboration between design and engineering minds, architecting the internal components “from the inside out”. It saw the team split the motherboard and orient it vertically under a single axial fan to cool both sides at once. This decision radically reshaped the device – instead of the flat, set-top box look of most modern consoles, it birthed an upright system with a massive exhaust at the top. 

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Xbox Series S

2021 Good Design Award Winner

The disc-less Xbox Series S. Image: Microsoft

The Xbox Series S is the second console the Microsoft team designed in the ninth console generation. Whereas the goal of the flagship Xbox Series X was to be the ultimate showcase for power and high fidelity in video games, the goal of the Series S was to bring all the other benefits of the new chipset in a compact, modern factor and with an affordable price tag. 

The console conforms to the fact that most gamers download their content, so the decision to make the console all-digital, with no optical disc drive, was a natural one. Removing that component let the design and engineering teams reshape the architecture of the console dramatically. With that freedom, the team made the choice to shrink the depth of the console from front to back, reducing its depth by three inches from its predecessor, the Xbox One S. This results in a console that can go more places in your home, has easier to access cables and can be more easily transported.

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Blackmagic Studio Camera

Blackmagic Design

Since 2002, Port Melbourne’s Blackmagic Design Pty Ltd. has grown to become a worldwide leader in creative video technology. Its founders lean on a fabled history within the post-production editing and engineering space, uplifting a real passion for perfection in their innovative range of broadcast and cinema hardware, video editing software, network storage devices and graphics accelerators. The Blackmagic Design team took out the 2021 Good Design Team of the Year Award and have received countless Australian Good Design Awards over the last two decades.

The Blackmagic Studio Camera is one of Blackmagic Design’s flagship innovations. Designed for live production and broadcast workflows, it’s become a beneficial studio and live event tool. These ultra-portable cameras offer professional results at a fraction of the cost and are now used all over the world.

Blackmagic Studio Camera

2015 Good Design Award – Best in Class

The 2014 Blackmagic Studio Camera. Image: Blackmagic Design

A major challenge of live broadcast productions is the incredibly high cost of equipment and cabling for large multi-camera shoots. Cumbersome and complex, typical broadcast cameras can weigh over 20kg and cost up to $50,000. Blackmagic Design sought to challenge the status quo with the Blackmagic Studio Camera in 2014 – the world’s smallest broadcast camera with the world’s largest viewfinder and all the functionality of a high-end broadcast camera for one-tenth of the price.

Controlled remotely via a Blackmagic ATEM live production switcher, users have full lens control, and the ability to simultaneously colour balance multiple cameras in real-time with Blackmagic’s free colour correction software. This ensures high quality, consistent footage across an entire live production.

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Blackmagic Studio Camera (2021)

2022 Good Design Award Gold Winner

The 2021 Blackmagic Studio Camera. Image: Blackmagic Design

The 2021 variation of the Blackmagic Studio Camera follows in the footsteps of its predecessor, presenting the world’s most advanced, self-contained broadcast camera at a price under $2000. Its tech was upgraded to match the highest modern specs, including a 4K cinematic image sensor. While the camera was still designed specifically for live concerts, sporting events and television, the new iteration was developed in-line with the podcast times, offering a compact, high-quality live recording solution to those sharing ideas in basements, warehouses, bedrooms and offices all over the world.

For less than the cost of a mid-range DSLR, the 2021 Blackmagic Studio Camera integrates professional image quality, cutting edge professional broadcast technology into an ultra-compact, durable, all-in-one design. Made from just three major parts, its advanced Carbon Fiber Polycarbonate composite body is 50% lighter than die-cast metal, possessing comparable strength, rigidity and finish for a fraction of the cost.

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Blackmagic Studio Camera 6K Pro

2023 Good Design Award Winner

The 2023 Blackmagic Studio Camera. Image: Blackmagic Design

The Blackmagic Studio Camera 6K Pro steps Studio Camera family up an incredible notch, offering a more powerful cinematography solution that features an EF lens mount, a larger 6K sensor for improved colorimetry and fine detail handling, ND filters and built-in live streaming via Ethernet or mobile data. It shares the same compact design as the 2021 variant with a lightweight carbon fibre reinforced polycarbonate body, large integrated 7″ HDR viewfinder and powerful broadcast connections.

Innovating even further alongside the modern live streaming space, the 6K Pro allows operators to use the camera remotely from anywhere in the world and generate a H.264 HD live stream that is sent over the internet back to the studio. 

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Explore past and present Good Design Award Winners in the Good Design Index

Dive into the Good Design Index to be inspired by innovative projects from 2015 until now.

Design Strategy – 2023 Award Winners

Design strategy integrates the principles of design thinking and creative problem-solving with the objectives of a business or organisation. As highlighted by the Australian Design Council, design can be a “critical enabler of a future diversified economy” when embedded as a strategic tool. 

Thus, the objective of the Design Strategy Category is to recognise the role of design in driving business strategy and exemplify its propensity to transform business. It aims to promote the alignment of design and business in a way that enhances innovation, competitiveness and economic prosperity.

The 2023 instalment of the Australian Good Design Awards celebrated design-led strategies that built, redefined and optimised business and policy. But, before we explore this year’s Good Design Award winners in the Design Strategy Category, let’s discover the valuable relationship between design and business strategy.


Where business strategy and design intertwine

Design can play a pivotal role in shaping and driving a company’s business strategy, helping organisations thrive in a rapidly evolving and competitive business landscape. Its intertwining can increase:

  • Innovation and problem-solving

Design-led strategy encourages a proactive approach to business innovation and problem-solving. It encompasses design thinking methodologies to identify opportunities, challenges and customer needs, before thorough ideation, prototyping and iteration paves the path towards growth and value creation.

  • User-centred outcomes

Central to the design approach is a user-centred mindset. When applied to business strategy, it promotes the understanding of users’ needs, preferences and pain points, not only informing product and service development, but also helping build stronger customer relationships.

  • Competitive advantage

Thanks to its emphasis on ideation, prototyping and iteration, design-led strategy often accelerates distinct and memorable customer experiences. These nuanced outcomes can lead to increased market share and profitability.

Read on to explore the 2023 Good Design Award Winners and discover the project that took out the category’s prestigious Best in Class accolade. 


Always – A Disruptor to Dental Ordering

Hatch Head & Lok Tsung

Image: Always

Always is a monthly subscription service that provides dental clinics with the essential items necessary to service patients. It challenges traditional stock ordering processes that are complex, time-consuming and often unreliable. 

For reference, 10 to 20 different products are used per patient examination, yet each product has a variety of suppliers and sellers, all with their own account management and ordering methods. So, Always bundles and sends nine of the most essential dental items every clinic requires. These nine items cover 80% of everyday patient product needs. 

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A Unified, Customer-Centric Experience with John Holland Group

The Customer Experience Company 

Image: The Customer Experience Company and John Holland Group

John Holland Group (JHG) aspired to deliver an exemplary customer experience in line with their status as a Tier 1 infrastructure company. They sought to challenge their traditionally siloed approach to customer experience, while recognising the influence that their organisational behaviour and enterprise-level collaboration had on their project tenders. To do so, JHG needed to build a rich understanding of the needs of their customers.

The Customer Experience Company (CEC) worked closely with JHG to build that knowledge. CEC adopted a human-centred approach by conducting qualitative research interviews with a diverse group of customers (past, present and potential) and JHG staff across the enterprise. Over multiple years, CEC gained deep insight and discovered 13 key actionable insights and 16 strategic opportunities for JHG to enhance their customer experience. It allowed JHG to implement ways of working that ensured they were creating positive experiences at every stage of a project from the tendering process to final delivery.

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Human-Centred Design to Support Junior Doctors

The Customer Experience Company (CEC)

Image: The Customer Experience Company and John Holland Group

MDA National sought to attract and retain members by creating a new value proposition. However, they needed to better understand the needs of junior doctors and develop an engagement strategy that did not compromise on their values. Based on research, CEC identified a unique competitive advantage based on meaningful interactions and empathy.

The result was a service experience tailored toward the emotional needs of junior doctors. CEC began by helping identify unmet needs and key market opportunities before developing concepts for new services through multiple rounds of testing. The work identified a suite of empathy-focused support services targeting stressful stages of the junior doctor training journey. This strategy could foster loyalty and advocacy that would endure their whole career. 

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Co-Designing Victoria’s Biosecurity Approach

Paper Giant

Image: Paper Giant and the Victorian Government

Biosecurity is a key priority for the Victorian Government, and success requires collaboration amongst all Victorians, including farmers, Traditional Owners, industry, everyday citizens and more. However, gaps in the understanding of biosecurity necessitated a fresh approach to the government’s new biosecurity strategy. So, Agriculture Victoria partnered with Paper Giant to establish a unifying narrative for Victoria’s biosecurity system.

The outcome was a compelling, narrative-driven document that unifies complex and varying stakeholder perspectives into a single, cohesive statement. Created by using co-design methodologies, the statement is now setting a new standard for how government agencies should create other directional statements.

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Equip Super – The Next Chapter

Equip Super, Milo&Co & CSBA

Image: Equip Super

Equip Super wants to help Australians understand retirement – to equip them for life after work and to be empowered and confident about their next chapter. To do this, they embarked on a strategic design journey to design human-centred products and services that demystify super and retirement.

The adventure began with ethnographic research of 31 Equip members aged between 50 and 80. Representing diverse demographic and psychographic criteria, insights were synthesised to create a suite of mega themes and personas, as well as a comprehensive list of pain and gain points. Opportunities for product and service enhancements were identified, as well as content pillars for communication and education. Recommendations were presented over short, medium and longer horizons, to enable immediate experience improvement. The findings informed the creation of a Retirement Blueprint – an actionable resource for Equip’s people and partners.

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Browse all 2023 Australian Good Design Award Winners 

Explore the Good Design Index and be inspired by innovative projects across the Design Strategy space and beyond!