CC600 AND CC6000 CUSTOMER CONCIERGE

The retail industry is facing challenges from providing a variety of customer-facing services, such as personalized experience for customers, Omnichannel like buy online and pick up in store, seamless connecting online experience and in-store experience. There is a need for a solution that is flexible and user-friendly to support retail, hospitality, healthcare and others to improve their variety of customer-facing service in any modern and future environments. At the detail level, converting the latest technologies into a user-friendly form that can fit in any customer-facing environment and solution for use cases is a challenge to our design team.

CC6000 and CC600 are designed as flexible and user-friendly solutions. With its flexibility, CC6000, the 10-inches touchscreen model, provides flexible presentation modes that allow users to provide service to the shopper for its best fit. The small footprint of CC600, the 5-inches touchscreen model, makes it be mounted at any location. With the smooth transition from touch screen housing to data capture scanners, both models provide a shopper-friendly form factor. Shoppers are able to quickly know how to interact with them. With the latest technologies and those features, CC600 and CC6000 are capable to provide a variety of customer-facing services.

As the new generation of concierge-style kiosks, CC6000 and CC600 provide a seamless connection between the online experience and in-store experience. It supports retail, hospitality, and healthcare business to provide personalized customer-facing services. With its self-service technologies, and user and shopper friendly design, it helps workers to save more time on performing important task those keep the store running smoothly. All these mean a competitive advantage for companies in the retail, hospitality, and healthcare industries. They bring enormous benefits such as increasing customer satisfaction, delivering unparalleled services to shoppers, and increases productivity.

The modularity design of CC6000, including its scanner, allows users to present contents as portrait or landscape mode for i best fit. CC600 and CC6000 both provide cable management features behind the devices for a clean look.