This book presents an ethical, inclusive and interventional design research approach, tailored to the challenges of our world in crisis. It draws on the shared design ethnographic practice of six women, over ten years, with a commitment to engender safe and trusted futures for people, planet, other species and technologies.
Designing an Inclusive Opal Public Transport Ticketing Experience
Public transport is crucial for many, but ticketing systems can hinder access, negatively impacting a person’s mobility. How do ticketing systems impact people’s experience using public transport? How can we design a transport ticketing system that promotes equity and resilience to ensure that no one is left behind?