Amid a backdrop of rapid scientific and technological advancements and a complex health landscape, the Department of Health and Aged Care (DoHAC) and Tobias reimagined departmental policy design and development through the Designing Better Policy initiative, creating an adaptive, data-driven, human-centred framework to meet evolving health sector needs at scale.

Over five years, five digital health projects reshaped government decision-making, proving the transformative power of human-centred design. In partnership, DoHAC and Tobias cultivated internal design capability, building a shared language, skillset, toolset, and a mindset that’s now in practice and empowers policymakers across the branch to drive data-driven, consumer-informed policies.