The Commercialisation Navigator® is a structured framework to guide the development of new products and services through the complex process of commercialisation. It is a systematic approach for entrepreneurs, innovation managers and R&D managers to bring innovations to market by prioritising key actions to focus on critical information accumulation tasks.

The Australian Digital Health Agency (ADHA) faced a wicked problem: delivering high-value digital experiences that meet the needs of Australian health practitioners and the Australian public. Together, designing a CX Toolkit to be used by the Agency in the strategic design of sustainable, future-focused digital health experiences for all Australians.