Employing Design research and Service at a grand scale, The Australian Department of Defence (DoD) has taken significant strides towards modernising its service delivery with Service Connect; a digital platform that streamlines access to services for Australian Defence Force personnel and members of the Australian Public Service.
Design Leadership Ignited
This Stanford University Press publication is the outcome of a research project on design leadership involving 59 design executives. Our research provides insights for design leaders managing in-house design teams on how to elevate design at scale and establish design excellence. It is a unique collaboration between industry and academia.