Lowering Barriers to Access: Redesigning Financial Abuse Services
Public Sector Services
- Future Friendly
- Robert Koch, Alison Bartholomeusz,
- Mathieu Dauner, Anthony McGinness
- and Violet Rish
Steven Portelli - ACT Government's Family Safety Hub
Mentally Friendly worked with the ACT Government’s Family Safety Hub to co-design a service to support frontline community workers to better recognise and respond to financial abuse, with a follow-on embedded and collaborative service model, to tackle the ‘hidden problem and hidden solutions’ associated with financial abuse.