Finance is inherently complex. People have to become experts to make sense of abstract concepts and different tools to make daily decisions. We designed and implemented a strategy to support ASB’s focus on the financial wellbeing of customers — empowering people to make better financial decisions everyday and for their future.

At least 4.4 million Australians are vulnerable to exclusion due to poor design. Aligned to CommBank’s purpose of “Building A brighter future for all”, CommBank’s Accessibility and Inclusion strategy 2024-2026 aspires to create meaningful change by providing our people, customers and communities with “Dignity by Design”.