Ben Crothers

Principal Facilitator
Bright Pilots


Ben Crothers has been involved in design for about 25 years, from annual reports and campaigns to websites and online dashboards, to service experience design and team innovation playbooks.

His main focus over the past 15 years has been strategy and facilitation, especially for purpose-driven clients.

Ben is motivated by the power of design to make meaning from all the mess, to envision alternate futures, to inspire others, and to create useful products and services for everyone.

One of his proudest moments was adding over $1 million to Leukaemia Foundation’s “World’s Greatest Shave” campaign one year, simply by redesigning an online donation form.

Currently, Ben is Principal Facilitator at Bright Pilots, his own purpose-driven training and facilitation consultancy. 

Ben also teaches sketching, visual thinking and communication skills, and is the author of Presto Sketching (O’Reilly), Draw in 4 and 50 Remote-Friendly Icebreakers.