Tim Paciolla

Head of Design, Jira Service Desk

Tim has over 20 years of experience in the product and creative services industries. He moved to Sydney from Austin Texas where he spent 6 years with frog leading a broad range of programs like, rethinking the guest experience at Disney World and reimagining cyber operations for the Defense Advanced Research Projects Agency (DARPA, part of the US Department of Defense.

Tim has worked extensively for product companies, including Apple, Yahoo! and IBM, where his contributions ranged from software development, product and business management and creative leadership.

Tim was also a client of frog’s in his role as Director of Product Management for an e-commerce company and knows what it’s like to be on the other side of the table.