DEPUTY DIRECTOR GENERAL, CUSTOMER SERVICES DIVISION
Paula Adamson is the Deputy Director General Customer Services Division, Commissioner of Patents, Registrar of Designs, Trade Marks and Plant Breeders Rights.
Paula commenced with IP Australia in 2016 as the General Manager of People and Communications Group and was also the General Manager of Trade Marks and Designs for three years.
Paula spent time at the Department of Prime Minister and Cabinet as the Deputy Coordinator of Critical Technologies Policy Coordination Office before returning to IP Australia in April 2021.
Paula commenced her career in Defence in 1987 and has extensive experience across the public and private sector specialising in public policy, customer service, organisational transformation and regulatory compliance programs.
Prior to joining IP Australia, Paula worked in the private sector for ten years with management consulting firms including EY, Fujitsu, SMS and RSM.