Brand and Customer Experience Strategy Consultant

A proven business leader, brand strategist and human-centred customer experience designer. Clair has a unique combination of strategic thinking, high creativity and strong commercial focus.

She uses design thinking methodologies to build empathy for the consumer/user, inspire innovative thinking and design genuine business solutions.

Her strategic leadership has contributed to the transformation of brand experiences for category leading organisations in retail, retail services, health and property.

Past clients and employers include Woolworths, Westpac, Stockland, Westfield, Luxottica, ANZ, Bupa, Australian Pharmaceutical Industries, Savills, Witchery, Telstra and McWilliam’s Wines.