2023 Good Design Award of the Year – BioScout

THE GOOD DESIGN AWARD OF YEAR IS AWARDED TO ONLY ONE EXEMPLARY PROJECT ACROSS ALL DESIGN DISCIPLINES AND CATEGORIES.

Agricultural growers traditionally rely on their own intuition and symptomatic indicators to manage crop disease. While the incredible knowledge and experience of the world’s growers cannot be understated, these orthodox approaches can sometimes leave room for ailments to take hold unknowingly, or misguide overseers down damaging avenues of management and overspraying. 

In the face of an increasingly organic world, growing agricultural costs and a greater understanding of the possible adverse effects of disease eradication measures, the BioScout team recognised an opportunity for a revolutionary technology to fill in the blanks. The result was a world-first airborne disease tracking device that equips growers and agronomists with autonomous insights into a crop’s microclimate.

The BioScout system is a self-sustaining, solar-powered unit that sits harmoniously in fields and vineyards. Using an in-built spore sampler and an array of sensors, it captures airborne particles in real-time, collecting location and disease-specific data that is uploaded to a cloud-based server. Machine learning algorithms are then applied to identify and classify spores at speed before notifying farmers and allowing for immediate action.

BioScout sees the unseeable in a range of complex agricultural settings and can function continuously for years without human intervention. By detecting issues early on, it empowers growers to rely less on chemical spraying and promotes healthier, higher-yield crops. Already, the device has seen incredible success out in the field, affording farmers and viticulturists a means to take the guessing game out of their disease control measures. Bioscout has also earned itself the prestigious Australian Good Design Award of the Year for 2023. 

Good Design Australia went back and forth with Lisa Gyecsek and Robert Tiller of Tiller Design, who collaborated closely with the BioScout Team, to dive deeper into the incredible innovation.


Good Design Australia: It’s commonly said that the agricultural space is rooted in tradition, so how would describe the role design, and specifically technological design, plays within the industry?

Lisa Gyecsek: I think there actually is a lot of technology out there. The universities are producing amazing inventions and having amazing success with a lot of the theories and findings. The big challenge really in the industry, is making that leap into commercialisation and making it into a product that is useful for the masses. That’s where it comes unstuck, and I believe that’s because it’s a journey that’s not familiar to a lot of people.

BioScout is a perfect example of people coming together with a great idea, passion and the industry smarts, to coordinate it well and make a difference. 

GDA: BioScout aims to see the “unseeable” diseases in a crop. How exactly does it target and detect these ailments?

LG: It catches and identifies a range of spores and algae. It uses a carefully regulated airflow intake to draw in the surrounding air, across an adhesive film, to trap and collect airborne pathogens, pollens and particles. It’s like putting a roll of sticky tape out into the wind and collecting what’s there. It knows all the environmental conditions around its capture and the exact timestamp of when it was caught, and then uses high definition, microscopic photographic imagery to zoom in and identify what it finds.

The collected data is securely sent to the cloud and into a live database where information surrounding any detected spores or disease is sent out as an alert to a farmer, or whoever’s interfacing with it. They will immediately know, in real-time, what’s happening out there in the crop environment.

GDA: How did the design journey begin? 

LG: Tiller Design was engaged by BioScout, and they basically had a proof of concept that we took apart and redesigned in order for it to be a commercial product. That meant re-engineering the product, which we did in 3D CAD, and assembling it all so that each part is reproducible on a manufacturing scale. So, injection moulding, die casting, fabricating any jigs and fixtures that needed to go together, making sure that the assembly held and optimising the critical architecture of the internal fans and the cameras. We also ensured the right material was selected so it didn’t disintegrate under UV light and that the housing was able to hold larger capacity batteries.

One of the main features that the BioScout team asked us to incorporate was a spore-collecting cassette tape that was user friendly. We needed to ensure it didn’t require the hand of any highly-skilled technicians to go out and change it, and that anyone could swap cassettes in and out without breaching any of its structural integrity. Before we were engaged, the cassette was non-existent. 

GDA: BioScout seemingly offers a transformational solution within the agricultural space. How would you describe design’s potential to revolutionise industry, especially in the face of an increasingly organic agricultural world?

Robert Tiller : That’s a big question, where to start? The potential for design to help is enormous. Designers are generally curious people, inquisitive people, and we’re not afraid of big problems. The challenge of solving complex problems actually makes things exciting. So, in the context of large scale agricultural issues, we’re very excited to get involved and start using design skills, design capabilities and curiosity to help create new ways of doing things.  

Skilled design leads to devices, services, and objects that people interact with. Inherently, getting anything to market and meeting all the various conflicting requirements that something might need is in better hands if they’re design hands. Lots of people need help to process and action change, and a key role designers play is to facilitate that change. 

A design mindset leads a powerful way of thinking. It facilitates change and helps give clarity to complex problems. 

GDA: Zooming out even further, how would you define the concept of ‘good design’?

RT: I think there’s an under rated ingredient in the concept of good design – the tuning into and use of empathy. There’s a lot of emphasis and talk about human factors, human centred design, usability, commercial success, the general improvement of use – it’s always in a very human centric context. 

When you step out into something like the BioScout project, you start to see the environmental context, the interplay with people and the environment. Id like to see more emphasis in design on our holistic place in the environment. We’ve got to use our empathy and creativity to look at the holistic nature of what we do. Good Design takes all things into consideration.

GDA: Moving away from the concept of human-centred design?

RT: Not exactly, consideration to a bigger frame of reference – it’s not just people it’s also the environment. Human-centred design is obvious for me. If you’re designing anything it’s got a human centric focus. Good design, and the whole prospect of engaging with a good design team, is to affect an outcome that’s positive. That outcome needs to be positive on many fronts, not just commercial, usability, but its general impact. As it lives as a thing in the world, it has impact, and we should be directly responsible for that impact. 

LG: Agreed. Good design is understanding really what the problem is and justifying that it’s a problem that needs to be solved.

RT: Yes, that’s a really understated point. It’s so important to pause and check that the problem you’re solving is actually one that needs solving, because design, by its nature, is cyclic. 

LG: A product’s whole lifecycle is often unspoken, but it’s up to a good designer to consider the whole circle of that product’s life. It means assessing that a new design actually meets a lot more requirements than the brief that’s behind the whole project in the first place. 

So, the task in itself to be good, is actually far greater than usually it sets out to be in the beginning.


VIEW ALL 2023 GOOD DESIGN AWARD WINNERS HERE

Bushfire Social Intelligence – 2023 Michael Bryce Patron’s Award

THIS AWARD IS PRESENTED ANNUALLY BY THE PATRON OF GOOD DESIGN AUSTRALIA. IT RECOGNISES AND CELEBRATES THE BEST AUSTRALIAN-DESIGNED PRODUCT, SERVICE OR PROJECT IN THE ANNUAL AUSTRALIAN GOOD DESIGN AWARDS WITH THE POTENTIAL TO SHAPE THE FUTURE ECONOMIC, SOCIAL, CULTURAL AND ENVIRONMENTAL ASPECTS OF OUR PLANET.

In the summer of 2019-2020, an estimated 16 million hectares of land burned across a drought-stricken Australia. Aptly coined the Black Summer, hundreds of blazes ravaged ecosystems, communities and infrastructure for almost twelve months, taking the lives of over 30 people, killing or displacing up to 3 billion animals and causing around $200 billion in damages.

In this catastrophic summer, more individuals than ever before forgoed the traditional “000” route to instead take to social media to share bushfire updates, stay connected and cry for help. It saw emergency services needing to quickly adapt to a new online norm, sifting through status updates and photo uploads to piece together bushfire trajectories and strategise their next moves. 

The people, processes and existing technologies of Australia’s fire services were pushed well beyond their limits as smoke suffocated the country. So, in the wake of a scorched continent and a radical shift in the way individuals report bushfires, Abby Phillips – Senior Product Designer at Kablamo – and her team sought to prevent such a catastrophic event from ever happening again.

The result is Bushfire Social Intelligence, a world-first emergency services workflow providing highly relevant public information to firefighters. The machine-learning (ML) and artificial intelligence (AI)-optimised innovation assists in early fire detection, fire behaviour analysis and response time enhancement. Bushfire Social Intelligence has also been named the 2023 Michael Bryce Patron’s Award recipient. 

Good Design Australia caught up with Abby Phillips and Dee Behan – Managing Director and Design Principal at Kablamo Design Studio – to dive deep into the transformation project, its potential and the importance of human-centred design. 

Bushfire Social Intelligence – 2023 Michael Bryce Patron’s Award


Good Design Australia: Australia is a continent known for the bushfire, with many fire-led catastrophes dotting its history. How would the Bushfire Social Intelligence platform come into play in the time of a fire?

Abby Phillips: Bushfire Social Intelligence includes a suite of features integrated within Athena – a platform that we’ve been developing with the New South Wales Rural Fire Service for nearly two years now. Using a ML model trained on keywords and hashtags that are relevant to bushfires or emergency services, it collects and visualises vital information. It also uses imagery recognition, looking at imagery on social media that has fire, smoke and other landmarks.

All relevant information can be plotted on a map within Athena which can show its relationship to known incidents, whether it’s near a known fire or a hotspot, or even infer that there is an ignition we didn’t know about. Emergency services all have teams that sit at computers and trawl through Facebook, Twitter and Instagram looking for those posts, so Bushfire Social Intelligence speeds up the process to detect or slow down fires before they get out of control.

GDA: It seems a lot of raw data, keywords and photos are collected in the social media scanning process. How can the platform tell what is relevant and what is not? 

AP: That’s the machine learning part, where there are always challenges to overcome. A lot of computer vision models that already existed were based on the US context, so we had to spend time training the AI model in the Australian context with the Australian environment, and we still have more work to do in this space. With the keywords and hashtags, something that became obvious in the design process was there are a lot of keywords that trend due to different societal issues at a point in time that do not contribute to bushfire management. This means it’s not as simple as pulling a bunch of data from Twitter, for example, that was trending at the time and putting it into a machine learning model. 

So it was a lot of trial and error to optimise that, a lot of workshops, a lot of sitting down with users and people that had been managing social media data throughout recent bushfire seasons and understanding to them, what they considered to be data that is used as intelligence and not just general information generated from the community.

Bushfire Social Intelligence – 2023 Michael Bryce Patron’s Award

GDA: Would you describe this as more of a human-led approach to a ML and AI-optimised solution? Why is this important?

AP: Yes, for sure. I think if you’re starting with the technology and the solution first, then you’re not considering the problem you’re actually solving for. For machine learning in particular, I believe it only works if you’re starting with a problem in mind. That human-centred design mindset and the design-thinking approach really helps you uncover the problems you’re going to solve, who they are for and whether or not we can solve them with these people. Not for them or at them, but bringing them on the design journey.

For the Bushfire Social Intelligence project, the problem we were primarily looking to solve is the massive amount of time emergency service personnel were taking to sift through all of this information, and then the time it takes the information to get to the people that need it to make those really critical decisions. Once we had defined that, we could understand that machine learning was one of the right solutions to apply to this problem. 

GDA: Talking scalability, can the Bushfire Social Intelligence technology be applied to other natural disasters for example? How can it keep up with the speed of social media?

AP: It can be applied to any natural disaster, as long as we’re working alongside people that are experts in those emergencies and understand what they’re looking for. After all, we’re not firefighters, right? We’re technology and design experts. So, we have to be designing with those people that have got the knowledge. We have a great baseline for what machine learning and object recognition models can do – it just needs the relevant data.

Talking about social media, we’ve actually designed the user interface and the technical architecture so that it can integrate with future social media or crowdsourcing platforms. This sees repeatable design patterns and content containers flex to allow data from any social media platform be used. It means we don’t need to spend time redesigning an interface to visualise information from new sources, and can focus instead on other high impact initiatives.

GDA: Zooming out a bit, how would you describe design’s general potential to face or challenge big societal or environmental issues? In what ways can it ignite positive change within communities?

AP: I think that, as designers, we know how to ask the right questions. We’re really good at being strategic thinkers and thinking of the problem holistically. We can partner with the users, and the technology experts – we’re really the people that are able to join the dots between the whole picture. Design can create an interconnected, innovative environment that allows innovative technologies to be applied to the problems we’re solving.

Dee Behan: Just to add to that; with any sort of societal change or environmental change, there’s always those systemic barriers or legacy systems that we have to overcome. Without a design-thinking mindset, it’s very difficult to just inject a new way of working or expect a new tech to actually be adopted.

As Abby was saying, it’s going right back to all that interconnectedness. Designers can really map together and understand how a positive change can happen. It works. Just looking at the [Bushfire Social Intelligence project], the work that the team is doing is ultimately saving lives, saving our environment, it’s saving animals. It’s actually the most crucial work. I think the vision at its core is that “we will be saving lives”. That is at the forefront of everybody’s mind.


VIEW ALL 2023 GOOD DESIGN AWARD WINNERS HERE