Eclat – Changing the Game in Professional Workspaces

The brief from Eclat requested the development of a mobile application that heightens the physical environment of their offering. They were in need of an app that could perform nearly everything that their members would require when it comes to work and hospitality. Eclat also wanted a scalable design to enable multi-location easily in the future, both nationally and internationally. Eclat means “To be brilliant” and this is at the core of their offering. The quality of the technological deployment is a critical success factor to support the "above and beyond" expectations of their clientele.

Exo Digital began a 2-week Discovery phase to investigate technology options, uncover the customer journey, develop personas, map the product delivery to the customer experience and any key integrations necessary. Exo Digital recommended Eclat be introduced to work using an Agile Delivery methodology. We implemented a 7 sprint plan, establishing a regular cadence to deliver functionality throughout the development cycle. The proposed timelines and deadlines were strict but the Exo team blended with the Eclat team, delivering consistently. A major roadblock was third-party integrations. However, we maintained a level of reactivity and undertook the management of all integrations and negotiations.

Exo Digital delivered an end-to-end product experience with React Native Development to provide a customised, customer-centric application. The Eclat mobile application effectively represents its ethos of hospitality and design. We have created a seamless user experience that is like no other co-working space application. Eclat members have a unique booking system in their smart devices that gives them complete control over the Eclat environment, infusing a curated co-working experience with hospitality and community at its heart. The Eclat app is bespoke, integrating six third party providers to enable a seamless experience. The design fuses the material environment with the digital.

The Eclat application works on both iOS and Android phones, allowing guests to access secure environments using their devices. Members of Eclat Bureau can manage their accounts, and order food and beverages directly to their offices or a meeting room, all of which are added to the member's account. The member has a choice to pay immediately via a credit card gateway or add the services to their monthly account. Meeting rooms and other services can be booked via the app and any hospitality requirements such as catering is booked in advance. The Eclat team and concierge provide the requested service, which is completely managed by the application. The fusion between the office environment and the delivery of hospitality elements allows business owners to focus on growing their businesses.