Richard Smith

SERVICE DESIGN JUROR

Richard is an accomplished design leader with over 20 years of leading cross-functional design teams.. 

He has worked with notable brands such as Google, Commonwealth Bank, Qantas, McDonalds, Telstra, Fairfax, ING, Audi, American Express, NRMA and most recently Service NSW. Richard has worked in a mixt of design consultancies and experience agencies leading teams at M&C Saatchi, VML, CX Lavender and Folk where he has won over a dozen international awards.